xWe use cookies to help us provide you with a better website. To find out more, please read our cookie policy.

Support-File names and Character use-Core Edition

digitalsignage banner

File names usage

When uploading content to the Media Store, please ensure that your file name does not exceed 50 characters long . This includes spaces.

Also avoid any symbols like ? @ % $ ! < ” > = & # ( / : ) etc as you may encounter issues with content not playing. These symbols are used in ASCII web page programming and are not compatible with the system. More information on HTML ASCII symbol information can be found hereĀ https://www.ascii.cl/htmlcodes.htm

Create simple file names that you can recognise easily and use the categories feature to tag them.

 

Can’t find what you are looking for?

Just drop us an email

support@digitalsignage.net